Carolyn Boyes

Communication (Collins Business Secrets)

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The communication secrets that experts and top professionals use.
Get results fast with this quick, easy guide to the fundamentals of Communication.Includes how to:• Use body language to build rapport with anyone• Deal with clients and colleagues at all levels• Get what you want in sales or negotiation• Excel in meetings and presentations• Master email and written communication
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86 printed pages


    Alena Kaffashared an impression2 years ago

    Must read для всех, кто хочет, чтобы на работе всегда была классная коммуникация ☺️

    Anna Avdeevashared an impression5 years ago
    💡Learnt A Lot

    Книга для тех, кто изучает и постоянно совершенствует навыки делового общения. Кратко о техниках и ошибках.

    nbaigozhashared an impression3 years ago
    👎Give This a Miss


    Anastasiia Kostiukhas quotedlast year
    client. Most people think they listen, but, if you watch them closely, they are really simply working out what they are going to say as soon as they get an opportunity in the conversation.
    Lots of people listen with their ‘mouths’ rather than their ears. They are not really listening at all. They are simply looking for a chance to speak so they can take control of the conversation – this is called selective listening
    npanteleevahas quotedlast year
    What do I want out of this interaction? What would be a win for me?”
    “What about the other person or people? What are they likely to want? What would be a win for them?”
    npanteleevahas quotedlast year
    Here are some of the words that you can use:
    new, proven, results, safe, free, best, improved, unique, value, save
    one minu

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