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Summary: The Checklist Manifesto Atul Gawande

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This work offers a summary of the book “The Checklist manifesto” by Atul Gawante. When solving problems, it's easy to get caught up in the complexities whilst ignoring the obvious, simple solutions. Atul Gawande suggests that every business sector can take some tips from the commercial aviation industry's emphasis on checklists: «Avoidable failures are common and persistent, not to mention demoralizing and frustrating, across many fields… the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably. Knowledge has both saved us and burdened us. That means we need a different strategy for overcoming failure… And there is such a strategy — though it will seem almost ridiculous in its simplicity. It is a checklist.”

Atul Gawande has case studies in both arenas to demonstrate its brilliant commonsense. We have developed such sophisticated, complex systems, that we cannot prevent error by memory alone. Despite the growth of superspecialisation, steps are sometimes missed, which demonstrates that problems often exist not because of a lack of knowledge, but just because routine can create complacency. One especially compelling case is the construction industry, which by using checklists has reduced building failures to 0.00002 percent: given such statistics, why would any business not follow suit?
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42 printed pages

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Quotes

    Lliahas quoted5 years ago
    Good checklists get the routine and obvious tasks out of your mind so you can instead focus on the hard stuff
    Alessandro Vecelliohas quoted6 years ago
    we have nearly five million commercial buildings, almost one hundred million low-rise homes, and eight million or so high-rise residences. We add somewhere around seventy thousand new commercial buildings, and one million new homes each year. But ‘building failure’ – defined as partial or full collapse of a functioning structure – is exceedingly rare, especially for skyscrapers. According to a 2003 Ohio State University study, the United States experiences an average of just twenty serious ‘building failures’ per year. That’s an annual avoidable failure rate of less than 0.00002 percent. The checklists work.”
    Alessandro Vecelliohas quoted6 years ago
    terms, people from the various trades involved talk with other and figure things out. On most building projects, a schedule will be run alongside the construction time line proper which details the variances which have cropped up and who will talk to w

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