Sales & Selling

How to Sell More

Brand Identity Breakthrough

Designing Customer Service Processes

Service Quality and Productivity Management

Managing Customer Relationships and Building Loyalty

Pricing Services and Revenue Management

Service Marketing Communications

How To Become A Digital Marketing Hero

Developing Service Products and Brands

Selling on Amazon

Secrets of Successful Selling Habits

How to Negotiate Anything

Building a World Class Service Organization (Assessment Tool)

12 Simple Steps to Better Sales

The Customer Success Pioneer

Designing Complaint Handling and Service Recovery Strategies

Squeeze Page Blueprint

The Successful Sales Manager: A Sales Manager's Handbook For Building Great Sales Performance

The Portable Sales Coach

Balancing Capacity and Demand in Service Operations