Books
Maya Middlemiss,Pilar Orti

Thinking Remote

    Enzo Sterrohas quoted2 months ago
    When objectives are well defined, trust is maintained, and everyone communicates effectively and appropriately – they will not get hung-up on needing to be seen to be ‘busy’ while working remotely. They can just enjoy being truly productive and effective
    Enzo Sterrohas quoted2 months ago
    It’s important to nip in the bud any demonstrated tendencies to replicate ‘presenteeism’ games in the online office. Replacing the ‘jacket on the back of the chair’ with a habit of checking out shared documents ridiculously early in the morning, or replying to emails and instant messages late at night, shouldn’t impress anyone. From a supervisory point of view, all it points to is poor time management skills in need of remedy.
    Enzo Sterrohas quoted2 months ago
    I can recall consulting in a client service-based office once, where it emerged that all timesheets were hurriedly reconstructed most Friday afternoons, when HR sent the reminder email out – and constituted little more than creative guesswork in most cases as a result.
    So, that wasn’t working.
    Enzo Sterrohas quoted2 months ago
    Also bear in mind that other than in very specific professions, this rarely relates to anything about time spent on particular activities.
    Enzo Sterrohas quoted2 months ago
    Whether you are excited by a new tool on the market, or struggling to get the new technology to work, remember not to lose sight of what you are trying to do.
    Enzo Sterrohas quoted2 months ago
    Going back to the collaboration areas in the digital workspace, how you label them will encourage different kinds of behaviours and influence people’s relationship with the space. So it is worth giving some thought to how you name the groups, channels, boards, lists and so on – all those areas that make up a collaboration space.
    Enzo Sterrohas quoted2 months ago
    Something as simple as changing the background on a project board, or having a prominent image that is not the company logo, might create a greater sense of connection with the team.
    Natallia Shauchenkahas quoted2 years ago
    Thinking along the same lines: what do you want your people to do, or even to think, when they log on to the digital workspace?
    Here’s an example that I came across on the Happy Melly podcast:1
    Zappos, the online shoe and clothing store, reminds its employees every day of the importance of being familiar with other employees in the company. When an employee logs onto their system at the beginning of the day, a picture of another person in the company pops up with the question, “Do you know who this person is?”, and five names from which to choose.
    If the employee doesn’t pick the right answer, the system tells them their colleague’s name and redirects them to that person’s profile, so that they can learn a little bit about them.
    Zappos is not a remote organisation. However, it is seeing the company grow and is deliberately fostering that sense of connection by making the most out of technology.
    This is a prime example of the need to pay attention to the digital space, even when your people are in the same building.
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