This Safety Guide supports Member States in developing arrangements for communicating with the public and media and coordinating official information in the response to a nuclear or radiological emergency. These arrangements facilitate the successful implementation of protective actions and the delivery of consistent messages. Specifically, the Safety Guide describes the infrastructure and processes needed to provide useful, timely, truthful, consistent, clear and appropriate information to the public in the event of a nuclear or radiological emergency; respond to incorrect information and rumors; and respond to requests for information from the public and from the news and information media. It will help ensure effective and uniform public information and media communications arrangements during nuclear and radiological emergencies. The guidance is applicable for such emergencies, irrespective of the initiator, whether that be natural event, human error, mechanical or other failure, or a nuclear security event.