Jane K Cleland

Business Writing for Results

Effective writing is accessible, professional, and direct. In the business world, the best writing must be friendly but not too conversational, professional without being dry, and results driven without feeling like a “hard sell.” Business Writing for Results shows you how to write emails, reports, proposals, and other action-oriented communications that meet these standards—in three easy steps. You’ll write cleaner, more polished communications in far less time than you ever thought possible.
Using engaging and thought-provoking examples and interactive exercises, the lessons in this book will help you express your ideas clearly, concisely, and persuasively. You’ll discover how to write:
Proposals that generate new business Reports that illuminate key points Emails that are easy to read and respond to Training workbooks that facilitate deep understanding and results-based learning Letters that get you job interviews, business opportunities, and donationsUsing a reader-focused approach, you’ll learn professional tips and tricks that are easy to remember—and that work. Business Writing for Results helps you get your points across clearly, quickly, and effectively in order to produce the outcomes you want.
“A life ring in disguise. I feel like I’m drowning at work and through this book, the rescue boat is in sight and coming my way. Thank you, Jane.” —Karen A. Polan, Senior Field Specialist, First Energy
“Jane’s real life examples helped me understand the concepts.” —Christine Lotz, Product Research Technician, Hillshire Farms
“After implementing several of [her] suggestions, we boosted the bottom line by 15–20 percent. Thanks, Jane.” —Denise Dennis, Office Manager, Eye Surgery Associates
Business Writing for Results is terrific! I’ve been in business for twenty years, so it takes something special to get through the haze of habit! Jane’s book does it!” —Nancy Hartman, Writer, TKR Cable
“Our highest rated trainer—by far—is Jane Cleland!” —Candace Cross, Manager, Training, IBM Corporation
229 printed pages
Original publication



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    Екатерина Кузьминаhas quoted4 months ago
    Malcolm Forbes once said, “A good business letter can get you a job interview, get you off the hook, or get you money. It’s totally asinine to blow your chances of getting whatever you want with a business letter that turns people off instead of turning them on.”
    Nurbek Nabievhas quoted7 months ago
    Every time you identify a passive objective (such as, “to inform”), convert it into an action objective (“to RSVP,” for instance). The easiest way to do this is to ask yourself the question, “Why do I care?”
    npanteleevahas quoted2 years ago
    According to Max and Jonathan, the ABC Company has accepted our proposal pending clarification of a few issues. This is great news, and we want to be sure to address their concerns pronto! Let’s go over the specifics at 9 a.m. tomorrow. Confirm with Cathy that you’ll be there.

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