Becoming Bulletproof

he best way to ask open-ended questions is by using the acronym TED. This stands for:
Tell: “Tell me how your day was.”
“Tell me more of your thoughts on this partnership.”
Explain: “Explain what happened.”
“Explain to me what is important to you and your company.”
Describe: “Describe your meeting with your boss.”
“Describe your concerns with the situation.”

ften, when things don’t go as planned, we become more fixated on what went wrong than we are about solving the issue at hand