Thomas Fischer,Lasse Mønsted,Mikkel Eriksen

Lean Management

Lean is rapidly gaining ground in Denmark. Three out of five industrial
enterprises have introduced lean techniques, and the lean wave is now reaching other areas such as finance, health, construction and education sectors as well as the entire public sector.
The first pioneer enterprises in the administration and service sector are well on their way to reaping the benefits of working with lean. These enterprises have shown that using lean as a management tool can bring down case processing times, improve customer service, reduce employee stress and increase efficiency – using fewer resources.
Lean is about streamlining the areas of an organization or company that create customer value and eliminating everything without value for the customer. The entire organization takes part in this process which aims at creating a corporate culture that spurs everyone to do even better all the time.
LEAN MANAGEMENT in the administration and service sector offers an introduction to working with lean, suggesting ways in which leaders can reflect on their organization and explaining how to handle the process of introducing lean techniques.
104 printed pages
Copyright owner
Lindhardt og Ringhof
Original publication
Publication year
Have you already read it? How did you like it?


    Max Lázaroshared an impression2 years ago
    👍Worth reading

    Valiosos pasos compartidos para la implementacion en base a experiencias en otras empresas.


    tanjafeahas quoted2 days ago
    The team as a whole typically shares responsibility for:
    • Planning daily operations
    • Developing daily operations
    • Following up on daily operations
    • Conducting improvement activities
    • Developing of qualifications.
    tanjafeahas quoted2 days ago
    When teams are formed, however, this role changes, with the team’s sharing greater responsibility for suggesting and carrying out improvements. In this scenario, the team leader’s role is to steer the team in the right direction.
    tanjafeahas quoted2 days ago
    The team leader’s real challenge lies in mastering the role of coach.

On the bookshelves

    Roman Romantsov
    Lean 6 Sigma
    • 36
    • 4
    Happy Birthday, Cristiana!
    • 23
    • 2
    Claus Groth Hede
    • 10
    • 1
    Katerina Beletskaya
    • 3
    • 1
    Fatih Ari
    • 54
Drag & drop your files (not more than 5 at once)