Books
Sarah Arnold

A Pocket Coach: The Confidence Coach

  • nkhalturinahas quoted3 years ago
    What do I really think about this?
    How do I feel about this?
    Is there anything I need or want to say in response to this?
    What do I want or need to do now?
    Try to be as open, honest, empathetic and respectful as possible in your communications, and express your opinions/requests as clearly as possible. Use ‘I…’ statements such as:
    • ‘I think …’
    • ‘I feel …’
    • ‘I would like …’
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