Robert Martin

“Honesty in small things is not a small thing.” It was a good omen consistent with what I already wanted to say here. Small things matter. This is a book about humble concerns whose value is nonetheless far from small

attentiveness to detail is an even more critical foundation of professionalism than is any grand vision.

Quality is the result of a million selfless acts of care—not just of any great method that descends from the heavens. That these acts are simple doesn’t mean that they are simplistic, and it hardly means that they are easy. They are nonetheless the fabric of greatness and, more so, of beauty, in any human endeavor.