Melissa A. Baker — read the author’s books online | Bookmate

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Books

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Ali Dalgic,Anna Irimiás,Aybeniz Akdeniz Ar,Celil Cakici,Christina K. Dimitriou,Gulnil Aydin,Hakan Boz,Huey Chern Boo,Jong-Hyeong,Kawon Kim,Kemal Birdir,Mariangela Franch,Melissa A. Baker,Ozan Guler,Petranka Kelly,Ugur Caliskan,Umut Avci

Service Failures and Recovery in Tourism and Hospitality

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