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The Sky-High Costs of Southwest’s Outdated Tech and Leadership, Mission. org
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Mission. org

The Sky-High Costs of Southwest’s Outdated Tech and Leadership

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In this episode, Steph and Albert discuss why Southwest’s business model – currently lacking C-suite leadership in several tech areas – is a root cause of recent missteps. A streamlined model is one thing, but a lack of digital infrastructure is certain to send the airline on a one-way trip to corporate disaster.
0:20:15
Publisher
Mission Daily
Publication year
2023
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