CX & E-Commerce

Rara Rizal

Essential readings for customer experience & customer behavior analysts

Rara Rizaladded a book to the bookshelfCX & E-Commerce8 years ago

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Bob Kelleher,Roy Barnes

Customer Experience For Dummies

13
20
2

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Rara Rizaladded a book to the bookshelfCX & E-Commerce8 years ago

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Chief Customer Officer

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Rara Rizaladded a book to the bookshelfCX & E-Commerce8 years ago

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Margaret Linehan

Consumer Behaviour

118
22
1
8

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Rara Rizaladded a book to the bookshelfCX & E-Commerce8 years ago

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The Nordstrom Way to Customer Service Excellence

23
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6

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Rara Rizaladded a book to the bookshelfCX & E-Commerce8 years ago

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Robin Bloor,Fern Halper,Judith Hurwitz,Marcia Kaufman

Service Management For Dummies

19
3

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Rara Rizaladded a book to the bookshelfCX & E-Commerce8 years ago

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A Theory of Human Motivation

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94
4
59

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Rara Rizaladded a book to the bookshelfCX & E-Commerce8 years ago

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Customer Analytics For Dummies

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2

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