With competition in the legal marketplace intensifying, investment in knowledge management is key in enabling firms to understand their customers better, make better informed decisions, operate with greater efficiency and be more attuned to risk. The Knowledge Management Handbook is a practical and user friendly new book exploring all areas of knowledge management, including: key concepts of knowledge managementhow to manage both explicit and tacit knowledgethe value and difficulty of measurement in knowledge managementpersonal knowledge management. The book also contains case studies, flowcharts, diagrams and interviews with leading knowledge management practitioners.
