Corporate trainers are tasked with an awesome responsibility-helping individuals develop the skills they need to advance their careers and boost their organizations' bottom lines. It's a challenging job, but What Great Trainers Do is here to help-providing a proven structure for dynamic workshops along with surefire strategies for blending course content with fluid interaction. Readers will learn how to: Organize presentations for maximum impact * Use activities to connect participants to the content and each other * Create visual aids that reinforce key points * Fine-tune their delivery * Listen actively and read the group * Address questions and concerns * Make presentations interactive-involving learners early and often * Manage the tough moments * Handle resistance * Use debriefs, demonstrations, and deliberate practice to solidify performance, improve applicability, and make training stick * Adapt the course to fit the participants * Promote positive group process * And much more Great training doesn't happen by accident. Accessible and practical, What Great Trainers Do is a one-stop resource for reliable, repeatable learning results.