Modern manners leave a lot to be desired. In 'How the Queen can Make You Happy' Mary Killen, etiquette expert, mixes wit and polemic to make the case for civilised conduct – based on the ultimate role model, HM the Queen. In the year of her diamond jubilee, Mary argues that the Queen represents the best of British behaviour – which is why she is held in such high esteem around the world. Now you can use examples from her own life to navigate life's social complexities with ease and good grace. Entries include: – how to manage difficult pets – how to deal with bores – how to address an insult – how to dress properly and many more. Examining such under-rated virtues as discretion, politeness and kindness, 'How the Queen can Make You Happy' is a humorous celebration of long-held British values in an age where discretion is not generally the better part of value. Never mind the curtsey, where's the courtesy?