In our company, the organization chart is reversed. The client is on top, employees are right below them, then the managers, the vice presidents, and me, the CEO, at the bottom. My bosses are the vice presidents above me. The vice presidents’ bosses are the managers above them—and so on up with employees having clients as their bosses. As CEO, I am the “goalkeeper” on this soccer team. If the goalkeeper sees the most action on the team, that means big trouble, no matter the skill level.