Warren Bennis,Robert C.Townsend

Up the Organization

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Although it was first published more than thirty-five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association, Strategy + Business (Booz Allen Hamilton), and The Wharton Center for Leadership and Change Management. 1–800-CEO-READ ranks Townsend’s bestseller first among eighty books that “every manager must read.” This commemorative edition offers a new generation the benefit of Robert Townsend’s timeless wisdom as well as reflections on his work and life by those who knew and worked with him. This groundbreaking book continues to remind us not to get mired in all those sacred organizational routines that stifle people and strangle both profits and profitability. He shows a way to humanize business and a way to have fun while making it all work better than it ever worked before.
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170 printed pages
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Quotes

  • Ramakant Gaurhas quoted8 years ago
    If your business is in Cleveland, start or acquire an operation in Santa Barbara at your peril. Absentee management is fatal.
  • Ramakant Gaurhas quoted8 years ago
    There is nothing wrong with having personal friendships with representatives of those companies with whom we do business. However, this cannot be permitted to extend to the giving or receiving of gifts.
  • Ramakant Gaurhas quoted8 years ago
    Small privately owned businesses are tempted in hot stock markets to register with the SEC and sell a little stock.
    Result One: The stock is quoted.
    Result Two: The few employees and friends who own registered stock sell or buy a few shares a week and the stock moves!
    Result Three: The company doesn’t sell the 15-million-dollar convertible issue that is needed for solid expansion (“Gee, the stock is selling at 14 dollars a share—the company is worth 60 million dollars—why should we give away 40 per cent of it for 15 million dollars”). Or management is afraid to shut down the perennial loss division (“It might hurt the price of the stock”).

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