Graham Allcott

Get Your Inbox Down to Zero

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  • Hhas quoted4 years ago
    he processing folders – where ‘live’ work is kept
    The reference library – where old emails we’ve dealt with are kept in case we need them in future
    The main inbox space – where new emails land.
  • Hhas quoted4 years ago
    Delete it, or file it away
    Do it now (if less than a two minute action, automatically do it then and there)
    Do it later
    Decide it doesn’t need an action, but file it for reference or future use
    Delegate it for someone else to do
    Defer the decision about whether the action needs doing to a later stage (usually by adding to your calendar)
    Decide there is no action from you, but that you want to track whether someone else follows through.
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