The Virgin Way: Everything I Know About Leadership

teams actually work better when group members are clear on their own responsibilities but uncertain on how they can achieve the team’s goals. They found that rather than too much spoon-feeding, a healthy degree of uncertainty forces participants to think more creatively about how to accomplish the group’s objectives.

Just as ‘small is beautiful’ has always been the Virgin way in terms of company scale, so too we tend to favour keeping the size of project teams to a minimum whenever possible

It takes lots of little things to make big things’.