Francesco Attanasio

Scrum Mastering Reloaded

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    YXNpZADpBWEhCdXFWdhas quotedlast year
    Example questions for Tapping Their Energy:
    "Shall we focus on X and get more detailed on that?"
    "What specifically would you do in this situation?"
    "How can I best support you to turn this insight into a habit?"
    "Do you want to take some kind of specific action around this?"
    YXNpZADpBWEhCdXFWdhas quotedlast year
    Example questions for Exploring Alternatives:
    "What are some possible paths we could take from here?"
    "How could I best help you from here?"
    "How do you think we might move this insight forward?"
    "What are some different ways we could tackle this?"
    "Can you see some different angles we could look at this from?"
    YXNpZADpBWEhCdXFWdhas quotedlast year
    Example questions for exploring the Current Reality:
    "How important is this issue to you, on a scale of one to ten?"
    "How often do you think about this -- how many times each hour, day, or week?"
    "How committed to changing this issue are you, on a scale of one to ten?"
    "What are your main insights about this issue up to now?"
    "On a scale of one to ten, how confident are you that you have all the information you need to act?"
    If you can memorize these types of questions, you might find it easier to focus on the person you're speaking to.
    YXNpZADpBWEhCdXFWdhas quotedlast year
    What other ways could we accomplish the same goal?”
    “What would happen if we did this part differently?”
    Rather than reject an option (or worse, dismiss the person), walk through the option with him or her.
    YXNpZADpBWEhCdXFWdhas quotedlast year
    Think about the conversations you will have and determine how you can be more succinct, specific and generous in what you say
    Dina Dyhrberg Jensenhas quoted2 years ago
    Agile Coaches we think that first of all we need for our teams are three essential ingredients: time to think, diversity and open communication.
    Time to think
    A work enviro
    Dina Dyhrberg Jensenhas quoted2 years ago
    How you arrive at a decision is just as important as the quality of the decision”.
    Dina Dyhrberg Jensenhas quoted2 years ago
    servant project leader will raise issues and remove impediments without taking responsibility away from the team, staying in the background and supporting team communication and team decisions with little intrusion. It's about being a coach and mentor.
    Dina Dyhrberg Jensenhas quoted2 years ago
    Active listening means observing what you hear and see, like the speaker's body language and emotions, in order to better understand what the speaker is truly saying. When I fail to listen, I lose the ability to understand and interpret what was said. When I fail to listen, I create a communication "gap" and I try to fill that gap with my personal bias, judgments, and experiences. That's wrong!
    Dina Dyhrberg Jensenhas quoted2 years ago
    communication and for actively demonstrating respect for others. According to Greenleaf, "Only a true natural servant automatically responds to any problem by listening first" (1970, p. 10). The Scrum Master needs to
    Dina Dyhrberg Jensenhas quoted2 years ago
    Persuasion -- The effective Scrum Master helps build team consensus through "gentle but clear and persistent persuasion and does not exert group compliance through a position of power." The Scrum Master should not use
    Dina Dyhrberg Jensenhas quoted2 years ago
    But it seems far beyond imagination what a Scrum Master's job really is and why the heck it would be a full-time job too.
    Dina Dyhrberg Jensenhas quoted2 years ago
    Think of the Scrum Master's role as similar to that of a health coach, who helps you follow an overall healt
    Dina Dyhrberg Jensenhas quoted2 years ago
    example, deep in the code, you will also probably not be thinking about how to effectively reworking the organizational structures that are impeding improvements and thus slowly killing your organization.
    That is one of the reasons that we have Scrum Masters. They have to facilitate positive chang
    Dina Dyhrberg Jensenhas quoted2 years ago
    What a Scrum Master brings is another focus and another perspective, compared to other team members.
    Dina Dyhrberg Jensenhas quoted2 years ago
    Commonly this also leads to the Scrum Master role being implemented as some sort of mix between a meeting booking secretary and a command and control rule enforcer.
    But that is compl
    Dina Dyhrberg Jensenhas quoted2 years ago
    If you think about the Product Owner as fuel, and the Development Team as the engine, the Scrum Master can be thought of as lubricant. In order to have your engine use the fue
    Виктория Матолыгаhas quoted3 years ago
    The first step to seeing positive change in others is to expect it
    Виктория Матолыгаhas quoted3 years ago
    In order to get the desired results and facilitate sustainable change, a coach should work on the invisible (or not observable) part of the work.
    Виктория Матолыгаhas quoted3 years ago
    It is rare that the habits and feelings that drive a person's performance are discussed,
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