Dale Carnegie,amp,Associates

Sell

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  • David Rettig Hinojosahas quoted4 years ago
    effective salespeople, we need to move from being product pushers (someone who is focused on his or her own desire to sell products) to being a trusted advisor (someone who can be trusted to advise the customer in a way that is best for the customer).
  • David Rettig Hinojosahas quoted4 years ago
    There are three dimensions of trust. They are integrity, ability, and benevolence.
  • David Rettig Hinojosahas quoted4 years ago
    When you make a sale, you are making a difference in the life of a person.
  • David Rettig Hinojosahas quoted4 years ago
    So what are you selling when you get a prospect to trust you? You’re selling yourself. You’re conveying authenticity and transparency. You are a person whose job it is to solve problems, and what makes you unique are the solutions you come up with.
  • David Rettig Hinojosahas quoted4 years ago
    Customers gave salespeople clear-cut advice in this latest research. When asked about the important behaviors that drive trust, more than 85 percent of customers in the study said that among a salesperson’s most important behaviors for building trust are:

    1. “Providing honest and complete information.”

    2. “Doing what’s right for me rather than trying to make the sale.”
  • David Rettig Hinojosahas quoted4 years ago
    . “Keeping their promises.”
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