Interviewing Users: How to Uncover Compelling Insights

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Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.

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258 printed pages

Original publication: 2013
Publication year: 2013

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Quotes

cuatrocronoshas quoted3 years ago
We don’t have time in our development process to interview our users, so what should we do?
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cuatrocronoshas quoted4 years ago
Chapter 4, “More Than Just Asking Questions,” introduces a range of methods that can enhance your interviews, including artifacts you prepare and take with you, activities you ask participants to engage in, or materials you develop together with them.
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cuatrocronoshas quoted4 years ago
Chapter 3, “Getting Ready to Conduct Your Interviews,” describes the steps to prepare for a user research study, from identifying the problem to finding participants and preparing your questions.
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