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Build for Change, Alan Trefler

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Build for Change

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Reza Aprianohas quoted8 years ago
bring new offerings to market in a way that keeps your customers engaged
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Reza Aprianohas quoted8 years ago
ubiquitous information about products, services, and prices
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Reza Aprianohas quoted8 years ago
The last thing Gen C customers want any part of is knowing that you are making business decisions to influence their behavior
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Reza Aprianohas quoted8 years ago
Apple was in the business of delighting its customers
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