Violent incidents are more than four times as likely to occur in healthcare settings than in other professional workplaces, taking a toll on healthcare workers and spurring providers and policymakers to solve the increasing impact of violence.
The most beneficial method of preventing healthcare violence is de-escalation—using therapeutic communication and interventions to defuse emotional tension. In De-Escalating Violence in Healthcare, author S. E. McKnight provides tools and techniques to help nurses and other healthcare professionals manage aggressive behavior and foster a safer workplace.
Readers will learn to:
• Understand the variables, risk factors, and triggers of aggression and violence
• Assess mental health status and practice conflict resolution and crisis intervention
• Identify and manage difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, anxiety, and other conditions
• Foster a caring and healing environment to reduce violence
• Build a healthcare violence prevention program
