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ITIL Lifecycle Essentials, Claire Agutter
Claire Agutter

ITIL Lifecycle Essentials

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This text covers everything you need for the entry-level ITIL Foundation course, providing candidates with a solid grounding in the key elements, concepts and terminology used in the ITIL service lifecycle. However, it also goes beyond this in providing practical guidance for when newly qualified practitioners enter the real world.
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8:07:44
Publication year
2
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