In this episode, Ian sat down with Kamran Ziaee and Cindy Breshears to discuss the changing role of IT in the business world. Kamran leads the global IT team at Centurylink. Cindy is the Chief Transformation Officer at Blue Wolf, where she provides advisory digital transformation thought leadership for IBM and Blue Wolf.
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Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.
Read: AI Meets CRM: An MIT Tech Review Whitepaper
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