Patrick Lencioni

The Three Signs of a Miserable Job

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A bestselling author and business guru tells how to improve your job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable — irrelevance, immeasurability, and anonymity — and gives managers and their employees the keys to make any job more fulfilling.
As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations — increased productivity, greater retention, and competitive advantage — and offers examples of how managers can use the applications in the book to deal with specific jobs and situations.
Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.
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Quotes

  • Tatiana Severinahas quoted4 years ago
    Leslie continued. “Managers need to understand that the people whose lives they impact are their employees. And if they don't know who those people are, and what their lives are all about, how can they possibly do that?”
  • Tatiana Severinahas quoted4 years ago
    “The second cause of misery at work is irrelevance, the feeling that what you do has no impact on the lives of others.”
  • Tatiana Severinahas quoted4 years ago
    “The first part of my theory I'm feeling pretty good about. Basically, a job is bound to be miserable if it doesn't involve measurement.”

    Leslie frowned. “Where'd you get that one?”

    “Well, my grandfather taught it to me when I was a kid, and I've used it in every management job I've had.”

    Leslie had a mouthful of ice cream, but she motioned for her husband to continue. So Brian did. “He used to say that if you couldn't measure what you were doing, then you'd lose interest in it. And I think he was right.”

    Leslie swallowed and asked her first question. “I don't get the connection?”

    “Well, if a person has no way of knowing if they're doing a good job, even if they're doing something they love, they get frustrated. Imagine playing a football game and not knowing the score. Or being a broker and not knowing if the price went up or down after you bought a stock.”

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