Anthony Jacks began his career in publishing and has run Touchstone Training & Consultancy since 1990, specialising in the improvement of marketing, management and communications skills.
“What if...?” questions; that is a specific aspect of negotiation, the process where adjustments are made by making suggestions that offer new ways of rebalancing matters – “What if ... I do this and you then accept (or do) that?” Complex negotiations involve a good deal of this. “What if ...” questions lead the way to successful trading.