Kim Scott

Here’s the agenda that I’ve found to be most effective:
■ Learn: review key metrics (twenty minutes)
■ Listen: put updates in a shared document (fifteen minutes)
■ Clarify: identify key decisions & debates (thirty minutes)

nothing is beneath your attention, then others will pay attention to details as well.

A team’s culture has an enormous impact on its results, and a leader’s personality has a huge impact on a team’s culture.

The most amazing thing about a culture is that once it’s strong, it’s self-replicating. Even though you’ve taken a number of conscious actions to impact it, you’ll know you’ve succeeded when it truly is no longer about you.