Books in the “Customer service” bookshelf created by Elena Shalnova

Илья Балахнин
Маршрут построен! Применение карт путешествия потребителя для повышения продаж и лояльности
- 728
- 1.3K
- 11
- 95
ru
Books
unavailable
Don Peppers,Martha Rogers,Pine Joseph
Do You Want to Keep Your Customers Forever
- 7
- 1
unavailable
Don Peppers,Martha Rogers
Return On Customer
- 3
- 1
unavailable
Hank Brigman
Touchpoint Power! Get & Keep More Customers, Touchpoint By Touchpoint
- 3
- 1
unavailable
BusinessNews Publishing
Summary: One Billion Customers – James McGregor
- 3
- 2
unavailable
BusinessNews Publishing
Summary : What Customers Really Want – Scott Mckain
- 4
- 2
unavailable
Michael Campbell,Martha R.Pease
Think Round: How To Own The Future By Focusing 100% Of Your Company On Customers & Consumers 100% Of The Time
- 16
- 3
Jon Allen
A Guide to Better Management Keeping Customers Satisfied
- 5
- 2
Books
unavailable
Maria Moraes Robinson,Simon Robinson
Holonomics
- 3
- 1
unavailable
Maria Moraes Robinson,Simon Robinson
Customer Experiences With Soul: A New Era In Design
- 6
- 1
unavailable
Donal Daly
Digital Sales Transformation in a Customer First World
- 13
- 3
unavailable
Pauline Rowson
Are Your Customers Being Served?
- 5
- 3
unavailable
Steve Reilly
Negotiating With Tough Customers
- 1
- 1
unavailable
Renée Evenson
Powerful Phrases for Effective Customer Service
- 4
- 2
unavailable
Keith Bailey
CUSTOMER SERVICE IN AN INSTANT – eBook
- 1
unavailable
John McKean
Customer's New Voice
- 1
- 1
unavailable
BusinessNews Publishing
Summary : Amaze Every Customer Every Time – Shep Hyken
- 3
- 1
unavailable
Siobhan McAleer
Managing Customers
- 5
- 2
unavailable
Dave Anderson
How to Deal with Difficult Customers
- 3
- 1
unavailable
Must Read Summaries
Summary: Getting Into Your Customer's Head – Kevin Davis
- 17
- 2