Books in the “Customer service” bookshelf created by oksana56795

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Eddie O'Kelly,Richard Keegan
LEAN SERVICE
- 35
- 8
- 7
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Adam Toporek
Be Your Customer’s Hero
- 10
- 3
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Kristen Anderson
Great Customer Service on the Telephone
- 7
- 2
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Renée Evenson
Powerful Phrases for Effective Customer Service
- 4
- 2
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Renée Evenson
Customer Service Training 101
- 5
- 1
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Jaquie Scammell
Creating a Customer Service Mindset
- 1
- 1
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Anne Morriss,Frances Frei
Uncommon Service
- 3
- 1
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Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
- 6
- 2
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Micah Solomon
High-Tech, High-Touch Customer Service
- 8
- 1
Herbert M. Sancianco
Creating Great Customer Service
- 27
- 25
- 4
Books