Books in the “CX & E-Commerce” bookshelf created by Rara Rizal

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Bob Kelleher,Roy Barnes
Customer Experience For Dummies
- 13
- 20
- 2
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Jeanne Bliss
Chief Customer Officer
- 3
- 1
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Margaret Linehan
Consumer Behaviour
- 118
- 22
- 1
- 8
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Robert Spector
The Nordstrom Way to Customer Service Excellence
- 23
- 131
- 6
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Robin Bloor,Fern Halper,Judith Hurwitz,Marcia Kaufman
Service Management For Dummies
- 19
- 3
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Abraham Maslow
A Theory of Human Motivation
- 1.9K
- 94
- 4
- 59
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Jeff Sauro
Customer Analytics For Dummies
- 12
- 2