Books in the “Behavioural Design” bookshelf created by S H B

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Jochen Wirtz
Designing Customer Service Processes
- 88
- 19
- 1
- 10
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Alexander Osterwalder
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
- 150
- 4
- 41
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Mark Stickdorn
This is Service Design Thinking
- 68
- 272
- 21
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Andrew Polaine
Service Design: From Insight to Implementation
- 50
- 42
- 9
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Ben Reason,Lavrans Løvlie,Melvin Brand Flu
Service Design for Business
- 12
- 1
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Igor Hawryszkiewycz
Design Thinking for Business
- 103
- 19
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Joosr
A Joosr Guide to Predictably Irrational by Dan Ariely
- 67
- 1
- 1
- 8
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The Hyperink Team
Quicklet on Dan Ariely's Predictably Irrational (CliffNotes-like Book Summary)
- 100
- 8
- 14
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Antoine Delers
Kaizen
- 50
- 3
- 12
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Worth Books
Summary and Analysis of Thinking, Fast and Slow
- 516
- 50
- 5
- 35