Books
Kenneth Vincent

So Many Hotels, So Little Time

  • b0135146828has quoted3 years ago
    to find this practice in full swing
  • b0135146828has quoted3 years ago
    We humans all crave it
  • b0135146828has quoted3 years ago
    You must present yourself in a way that fits the need.
  • b0135146828has quoted3 years ago
    did not discriminate
  • алексей боровиковhas quoted4 years ago
    erefore, here are your choices. One; you can convince the owner to dust off his checkbook and hop
  • алексей боровиковhas quoted4 years ago
    n my experience, poisonous spiders don’t hang out in hotel rooms very often. However, I found a guest in m
  • oksana56795has quoted6 years ago
    If you want to build repeat business in the dining room, try this; have your chef or restaurant manager go through the dining room with a tray of small servings of some dish that you are going to add to the menu.
  • oksana56795has quoted6 years ago
    Have your chef go through the dining room, preferably in a clean uniform, and visit each table. He should ask if they have any suggestions.
  • oksana56795has quoted6 years ago
    Stand at the restaurant door occasionally and introduce yourself to guests. Wish them a happy evening and tell them that if they have any suggestions for your restaurant, to pass them along to you or your staff.
  • oksana56795has quoted6 years ago
    If you learn that a suite has been completely trashed by the group that just checked out, get your Executive Housekeeper to go with you to the suite. Help the maid bag up the 141 beer bottles, and clean the carpet. That half hour will pay huge benefits not just with that maid, but with the entire housekeeping staff. Lead already.
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