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Suman SARKAR

The Supply Chain Revolution

Every year, more businesses fail because of their old-school views toward cutting costs, and they usually begin with the supply chain. Discover how the right supply chain can actually help you thrive.
Across a range of industries, once-leading companies are in trouble: Walmart, IBM, Pfizer, HP, and The Gap to name a few, while others are thriving. The difference is how the company’s leaders view their supply chain: Is it just about cutting cost or do they see its hidden tools for outperforming the competition?
Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook--and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history. While competitors were shutting stores, Zara’s highly responsive supply chain made it the most valued company in the retail space and its founder, the richest man in Europe.
In The Supply Chain Revolution, business leaders will learn to:
Make alliances more successfulSimplify and debottleneck the supply chainBoost retail success by managing store investmentImprove customer satisfaction and increase revenueShowcasing real solutions learned from true success stories like these and many others, The Supply Chain Revolution provides you with the secrets to succeeding in a disruptive world.
258 printed pages
Original publication
2017
Publication year
2017
Have you already read it? How did you like it?
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Impressions

  • Annie Zhakhinashared an impression6 years ago

    Why it doesn't say year of publication?

Quotes

  • Heri Heryadihas quoted7 years ago
    a company’s ability to provide excellent customer service depends to a large extent on its operations—its ability to deliver a product or service quickly and as promised, or to replace or return a defective product quickly
  • Heri Heryadihas quoted7 years ago
    Companies embrace customer service as a way to stand out from the competition when product differentiation is low or customers are fickle
  • Heri Heryadihas quoted7 years ago
    Customers tend to be loyal to businesses that have great customer service, and many are willing to provide referrals to their friends, family, and colleagues

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