The Service Culture Handbook, Jeff Toister
Jeff Toister

The Service Culture Handbook

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13 printed pages

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Quotes

pP Mendoza
pP Mendozahas quoted8 months ago
Social media’s ubiquity and awesome reach mean that companies must perform at the pinnacle of service for every customer in every transaction.

We must be aware that every customar can have an opinion and that can affect other custumers and future realinship.

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