HBR's 10 Must Reads on Building a Great Culture (with bonus article “How to Build a Culture of Originality” by Adam Grant)

“List the things this employee did really well

Confrontation and open disagreement are a strong part of its corporate culture

Success involves the careful application of five principles:
Identify the dimensions of difference
Give everyone a voice
Protect your most creative units
Train everyone in key norms

Because we aren’t in the same place, we can’t read one another’s body language—and because we’re from different cultures, we probably couldn’t read it accurately even if we were within arm’s length. The more we work with people from other cultures in far-flung locations, the less we pick up on subtle meaning and the more we fall victim to misunderstanding and inefficiency.

If you don’t tell me you need a budget breakdown, I won’t send one

that they had similar ways of communicating and making decisions

When Culture Doesn’t Translate