My first real project as a community organizer was helping LGBT employees in businesses and government agencies lobby their employers to create domestic partnership benefits plans—so that LGBT employees could include their partners on their health insurance and other workplace benefits. This wasn’t something individuals could do alone—they couldn’t just, one by one, create exceptions to corporate and government policies. But when they came together to press their case, employees were able to win change. Those victories were important, but even they were limited to one employer at a time. One of the many reasons to push for marriage equality was to achieve equal benefits not just company by company, or local government by local government, but all at once, for everyone. But that took even more people pushing.
Community organizing is premised on the belief that collective problems can be solved only through collective action that pushes for collective solutions. The solutions throughout this book—connection-speech, connection-spaces, and connection-thinking—get us part of the way toward the opposite of hate, but we also need big-picture solutions that broadly change policies, institutions, and cultural norms. That’s where “connection-systems” come in. We need to enact laws and institutional practices—and promote social and cultural norms more broadly—that recognize we’re all fundamentally equal and, at the same time, help us respect and relate to each other’s differences.