Frame the negotiation as a joint search for a solution.
4. Clarify major issues and obtain agreement on a large frame. Dovetail outcomes, step up if necessary to find a common outcome. Check that you have the congruent agreement of all parties to this common outcome.
5. Break the outcome down to identify areas of most and least agreement.
6. Starting with the easiest areas, move to agreement using these trouble-shooting techniques:
Backtrack as agreement is reached in each area, and finish with the most difficult area.
C) Closing the negotiation: