Harvard Business Review Press

Measuring Performance

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  • id144505268has quoted7 years ago
    Measure what you want, not want what you can measure.
    —Robert S. Kaplan and David P. Norton
  • id144505268has quoted7 years ago
    you can’t manage what you don’t measure.
  • id144505268has quoted7 years ago
    You can’t manage what you can’t measure.
    —Peter Drucker
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