Question Everything

If you’re a leader, you can put yourself in a cocoon—a good-news cocoon. Everyone says, ‘It’s all right, there’s no problem.’ And the next day everything’s wrong

Untroubled by challenging experiences or information, we stop growing and learning

Most of what we celebrate as societal progress involves the removal of discomfort-causing problems

Individually, we avoid situations in which we feel stressed—and with good reason: Stress is a killer

Is there anything more fundamental to human psychology than comfort seeking?

most managers would identify an ideal employee as one who can handle with ease any problem that comes along, without bothering managers or others

If you’re not prepared to be wrong,

you’ll never come up with anything original.

—SIR KEN ROBINSON

if you want different behaviors to take hold, you must start by changing the settings in which people find themselves

One day, when a classmate made a brilliant comment
about a case study, he realized it came from a very different angle than his own analysis.

He made a note to himself: What question did they ask of the case that led to such a great insight?