This is a book about what we do when we have a problem. And research shows that what we do most of the time is crawl deep inside our problems. We define everything on the problems’ terms. We limit what we think is possible based on the boundaries the problems set for us. We look at the problems every which way, only to conclude that every available response produces alternate forms of failure. Like staring at the sun and not being able to see the sky all around it, we stare at our problems and cannot see anything else, much less a solution.