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Harvard Business Review

Giving Effective Feedback (HBR 20-Minute Manager Series)

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Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:Choosing the right time to talkEngaging in productive dialogueHelping both star and struggling performersDeveloping a plan for effective follow-up
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
SkillsHuman Resources LeadershipPersonal SuccessBusiness
This book is currently unavailable
50 printed pages
Original publication
2014
Publication year
2014

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Quotes

  • Ivanka Tabachukhas quoted4 years ago
    Here’s what you can accomplish by giving feedback:
    • Show your direct reports and colleagues that you’re attentive to them and their performance.
    • Signal appreciation for a job well done.
    • Redirect undesirable behavior.
    • Point out a more productive course of action.
    • Contribute to others’ learning and development.
    • Motivate and inspire individuals to higher levels of performance.
    • Strengthen your rapport with coworkers.
    • Foster open communication and enhance teamwork.
    Delivering feedback should
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    • Ivanka Tabachukhas quoted4 years ago
      Feedback is often corrective, which means it’s intended to help the recipient change course or adjust practices when the current ones aren’t working. It can also be positive, aimed at rei
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      • Ivanka Tabachukhas quoted4 years ago
        feedback discussion is an opportunity for you to share your observations with others about their job performance to elicit productive change.
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