Management Essentials

Every great leader attends to all four dimensions of the whole person if she hopes to truly lead them—and to leverage their great capacities.

If all of this sounds like a lot of trouble, keep the stakes in mind. People do not quit organizations. They quit bosses.

One of the biggest mistakes a manager can make is to overlook the importance of giving feedback to valued workers. No one likes to feel unappreciated. Give too little feedback to your best workers and they may take their talents elsewhere….

fall by the wayside.

But the most important kind of learning teaches us to question our own actions and behavior in order to better understand the ways we perform, work, and live

We told them it was up to them to deal with the situation. I bit my tongue time and time again, but they took on the responsibility for dealing with performance problems and actually fired individuals who wouldn’t perform up to the standards of their teams…. Eventually, line workers assumed most of the traditional personnel functions…

That’s why purposeful managers can place long-term bets and follow through on them

One reason that purposeful managers are so effective is that they are adept at husbanding energy. Aware of the value of time, they manage it carefully.

I’ve never known a person who didn’t light up at the memory of a truly great boss. And for good reason: great bosses can be friends, teachers, coaches, allies, and sources of inspiration all in one…and sometimes they can even change your life.
— Jack Welch

overlay the word “kindness.” Which means thoughtfulness. Which means consideration. And which means action.
— Anita Roddick
23. How do I coach or mentor effectively?