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Steve Portigal

Interviewing Users: How to Uncover Compelling Insights

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Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
This book is currently unavailable
258 printed pages
Original publication
2013
Publication year
2013
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Quotes

  • cuatrocronoshas quoted3 years ago
    We don’t have time in our development process to interview our users, so what should we do?
  • cuatrocronoshas quoted5 years ago
    Chapter 4, “More Than Just Asking Questions,” introduces a range of methods that can enhance your interviews, including artifacts you prepare and take with you, activities you ask participants to engage in, or materials you develop together with them.
  • cuatrocronoshas quoted5 years ago
    Chapter 3, “Getting Ready to Conduct Your Interviews,” describes the steps to prepare for a user research study, from identifying the problem to finding participants and preparing your questions.

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