Summary: How to win friends and influence people Dale Carnegie

Fundamental Techniques In Handling People
1. If You Want To Gather Honey, Don’t Kick Over The Beehive
When you get the urge to criticize someone, stop and try to figure out why they say the things they do. Criticism never achieves a positive result.

there is any one secret of success it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own."
-Henry Ford

If you always try to see things from the other person’s point of view, from their angle, you won’t have much competition in any sales career.
Whenever we have a brilliant idea, instead of making others think it is ours, let them cook and stir the idea themselves. They will then regard it as their own, they will like it and eat a couple of helpings.

People will take an instant shine to you if you can sincerely make the other person feel important.

The Big Secret Of Dealing With People
Give honest and sincere appreciation.

you always try to see things from the other person’s point of view, from their angle, you won’t have much competition in any sales career.

great man shows his greatness by the way he treats little men."
-Carlyle

eople don’t have many wants, but what they want deep down they crave with all their hearts. Herein lies the key in dealing with other people - find out what it is they really want and show them how to get it

The Secret Of Socrates
Keep the other person saying yes.

lattery is a pale shadow of honest appreciation, and people see right through it. The difference between flattery and appreciation is that flattery comes from the teeth out while appreciation comes from the heart. Flattery is telling the other person exactly what he wants to hear.