When we listen for what is meant and respond empathetically to what we hear — when we ask questions to clarify and draw out the thinking of others — when we resist being defensive — when we acknowledge that on which we disagree but seek to find that on which we do agree — when we are not trying to persuade but discover — and when we find ourselves changing our views or positions in light of what we are discovering --— we are in a transformational dialogue environment.
What if at least 12% of the population practiced the kind of dialogue described in this book? Read this book to discover ways this challenge can become a reality.
