Cognitive psychology professor and novelist Keith Oatley puts it this way: “In literature we feel the pain of the downtrodden, the anguish of defeat, or the joy of victory, but in a safe space.… We can refine our human capacities of emotional understanding. We can hone our ability to feel with other people who, in ordinary life, might seem too foreign—or too threatening—to elicit our sympathies. Perhaps, then, when we return to our real lives, we can better understand why people act the way they do.”9 Or put more simply, as the aggravated newsreel producer barked at the beginning of Citizen Kane, “Nothing is ever better than finding out what makes people tick.” Because with that comes the predictive power of knowing when to hold ’em, when to fold ’em, and when to run for cover.