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Роберт Чалдини

Influence

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The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.
In the new edition of this highly acclaimed New York Times bestseller, Robert Cialdini—the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Robert Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don't have to be a scientist to learn how to use this science.

You'll learn Cialdini's Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you'll learn how to defend yourself…
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Quotes

  • Lukahas quoted3 days ago
    This principle states that we determine what is correct by finding out what other people think is correct.
  • Lukahas quoted3 days ago
    What’s the implication? If there’s someone who ordinarily performs commendably—perhaps a conscientious colleague who often comes prepared for meetings or a helpful friend who frequently tries hard to give useful feedback on your ideas—compliment him or her not just on the behavior but, instead, on the trait. You’ll probably see more of it.10
  • Lukahas quoted3 days ago
    In all the years I’ve been in this business, I’ve never had a potential client walk in and say, “I really like this doctor, but I want to sue him.” . . . People just don’t sue the doctors they like.1

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